The Technology Enhanced Communication Laboratory (TEC-Lab), in the Faculty of Communication Sciences at the University of Lugano ((UNISI-Università della Svizzera Italiana), takes its stand at the frontier between the humanities and new technologies, fully aware of how in fact studies on communication may contribute to improving the development of computer applications and of web site especially. TEC-Lab has managed to invent a successful strategic formula thanks to which these two research territories meet or converge. As a result of this, TEC-Lab has been able to join forces with a team of scientific partners working on two European research projects, which lasted two years and concluded in January of this year: UWA (Ubiquitous Web Applications) e VNET5 (User-centred Product Creation in Interactive Electronic Publishing). The Laboratory also works closely with the Politecnico of Milan on several projects, both national and European, contributing its own background and experience at the stage when requirements are analysed, and when web-based hypermedia applications are designed and assessed.